STATUS DISCLOSURE
THE FINANCIAL CONDUCT AUTHORITY (FCA)
The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Please use this information to decide if our services are right for you.
WHOSE PRODUCTS DO WE OFFER?
Should you require finance to assist with the purchase of a vehicle, we can introduce you to a limited number of lenders and finance products. If you request it, we can provide a list of lenders we work with.
WHICH SERVICES WILL WE PROVIDE YOU WITH?
We will advise and make a recommendation for you from the finance products we offer, after we have assessed your needs.
DO YOU HAVE TO PAY FOR OUR SERVICES OR DO WE RECIEVE ANY COMMISSION?
You don't have to pay us for our service but a funder or broker we work with may pay us for introducing you to them. Different funders/brokers may pay us different amounts but it will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors, for example: the amount of credit; the age or type of vehicle; the type of finance product; or the funder's assessment of the risk of lending. For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder. Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances and at the lowest interest rate available.
WHO REGULATES US?
Pitstop Motors Ni are authorised and regulated by the Financial Conduct Authority, either as a principal or an appointed representative. Your document if you enquire on a vehicle will confirm which legal entity you are dealing with.
Our permitted business is to act as a broker for consumer finance.
You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082
OWNERSHIP
Paul John Haggerty T/A Pitstop Motors Ni, 19 Mullaghglass Road, Lisburn, BT28 3SN
WHAT TO DO IF YOU HAVE A COMPLAINT
If you wish to register a complaint, please contact us as follows
By e-mail - [email protected]
In writing - FCA Compliance Manager
Paul John Haggerty T/A Pitstop Motors Ni
19 Mullaghglass Road
Lisburn
BT28 3SN
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. Further information about compensation schemes is available from FSCS.